Effective Date: 28/04/2022
SujenWebs Ltd. (“we,” “us,” or “our”) operates www.sujenwebs.com. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms below.
1. Information We Collect
We collect data to provide and improve our services:
Personal Information
- Provided by You:
- Name, email, shipping/billing address, phone number.
- Payment details (processed securely via Stripe/PayPal; we do not store card numbers).
- Account credentials (if you create a profile).
- Communications (e.g., emails, chat logs).
- Automatically Collected:
- Usage Data: IP address, browser type, device ID, pages visited, session duration.
- Cookies & Tracking: See Cookie Policy for details.
2. How We Use Your Information
- Order Processing: Fulfill purchases, send tracking updates, and handle returns.
- Customer Support: Respond to inquiries and resolve issues.
- Personalization: Recommend products based on browsing history.
- Marketing: Send newsletters and promotions (opt-out anytime via email or account settings).
- Analytics: Improve website performance and user experience.
- Legal Compliance: Prevent fraud, enforce terms, or comply with legal requests.
3. Sharing Your Information
We only share data with trusted third parties when necessary:
- Payment Processors: Stripe, PayPal (to complete transactions).
- Shipping Partners: FedEx, DHL (to deliver orders).
- Marketing Tools: Mailchimp (for newsletters), Google Analytics.
- Legal Authorities: If required by law (e.g., court orders).
We never sell your data to advertisers or third parties.
4. Your Rights & Choices
Depending on your location, you may:
- Access or download your data.
- Correct inaccuracies.
- Delete your account/data (exceptions apply for legal obligations).
- Opt out of marketing emails (via unsubscribe link).
- Limit cookie tracking (via browser settings).
To exercise these rights, email [email protected]. We’ll respond within 15 days.
5. Data Security
- Encryption: SSL/TLS for data transfers.
- Payment Security: PCI-DSS compliant gateways (Stripe/PayPal).
- Access Controls: Limited to authorized staff.
Note: No online method is 100% secure. Report breaches to us immediately.
6. International Data Transfers
Data may be processed outside your country (e.g., EU to U.S.). We ensure safeguards like GDPR Standard Contractual Clauses.
7. Children’s Privacy
We do not knowingly collect data from minors under 13. Contact us to delete accidental collections.
8. Cookies & Tracking
- Necessary Cookies: Enable core functions (e.g., cart).
- Analytics Cookies: Track traffic sources (Google Analytics).
- Marketing Cookies: Retarget ads (opt-out via Ad Settings).
9. Data Retention
We retain data:
- Active Accounts: Until deletion request.
- Orders: 5 years for tax/legal compliance.
- Marketing: Until opt-out.
10. Updates to This Policy
Changes will be posted here. Continued use = acceptance.
Contact Us
Email: [email protected]
Address: 220 S State St # 412, Chicago, IL 60604, United States
Phone: +13125096995